At Struxco, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
1.1 Information You Provide
We collect information you directly provide to us, including:
Account Information: Name, email address, phone number, company name, and password when you create an account
Profile Information: Company logo, bio, and other profile details you choose to add
Project Data: Information about construction projects, including photos, documents, timelines, budgets, and progress updates
Payment Information: Billing address and payment method details (processed securely through Stripe)
Communications: Messages, feedback, and support requests you send to us
1.2 Information Collected Automatically
When you use Struxco, we automatically collect:
Usage Data: Pages viewed, features used, time spent, and interaction patterns
Device Information: IP address, browser type, operating system, and device identifiers
Location Data: General location based on IP address (not precise GPS location)
Cookies and Similar Technologies: We use cookies to maintain your session and improve your experience
2. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services
Process your transactions and send related information
Send you technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and customer service requests
Send you marketing communications (with your consent)
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and fraudulent activity
Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
With Your Clients: Project information you choose to share through client portals
With Your Team: Information shared with team members you invite to your account
Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing, email delivery)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly agree to share information
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication requirements
Secure data centers with physical security measures
Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal purposes.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Objection: Object to our processing of your personal information
Restriction: Request restriction of processing in certain circumstances
Withdraw Consent: Withdraw consent for marketing communications at any time
We use cookies and similar tracking technologies to:
Keep you signed in
Remember your preferences
Understand how you use our services
Improve our services and user experience
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.
8. Third-Party Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
9. Children's Privacy
Our services are not directed to children under 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us: